A bonus is extra payment triggered by ticket thresholds or a sell-out. It's entered on the booking's Terms tab, and it needs ticket finals before it can calculate.
To add a ticket tier bonus to your booking, click the "Add Additional Bonus" in the Terms tab.
Once you select "Ticket Tier (Tickets Sold)" select the type of bonus: Incremental or Highest Value.
Incremental bonuses will allow you to increase the value for each threshold. For instance, an incremental bonus would be $100 at 100 tickets, AND $100 at 200 tickets, AND $100 at 300 tickets sold. The total bonus amount if attendance reaches 300, would be $300.
The highest value bonus will allow you to only select one amount if the bonus is reached. For instance, $100 at 100 tickets OR $200 at 200 tickets OR $300 at 300 tickets sold.
Once you collect the final ticket count (Actuals), turn on "Ticket Scaling Actuals are Final Finals" and that will allow you to invoice the bonus reached.
Viewing the bonus breakdown
To see how the bonus breaks down, click the + next to the ticket bonus. It shows the commission and tax breakdown for that amount.
Bonuses and withholding tax
This is the part worth getting right before you send anything:
Backend bonuses are subject to withholding tax. If the bonus is a share of receipts or a threshold payment, it's treated as artist income and tax applies.
Buyouts carry no withholding tax. A buyout is cash paid in place of something provided — flights, hotel, catering.
If the payment genuinely needs to be exempt from withholding, enter it as a buyout rather than as a bonus. Don't reclassify a real performance bonus as a buyout to avoid tax — it changes what the documents say the money is for.
Troubleshooting
My bonus won't calculate
A bonus that won't calculate almost always comes back to ticket actuals not being marked final. Without the final toggle on, the bonus has nothing to calculate against and will stay empty. Turn it on, then save the booking.
Good to know
A one-off amount you simply want to invoice the buyer for is easier as Add Additional Bonus > Flat Amount than as a threshold bonus.
Bonus wording on documents sometimes exists only as part of a larger deal phrase rather than as its own field, so the number may appear without separate bonus text. See the article on deal terms not showing on the document.
If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.




