If you've refunded a paid invoice, you should mark that invoice as refunded to reattribute that money on the booking. You can do so by clicking 'Record Refund' on a paid invoice. Note: if you'd likely to simply undo a recorded payment, and don't need to mark the invoice refunded, you can use 'Edit Recorded Payment'.

If necessary, you can now send a Refund Receipt to the payer.

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