Learn about payment methods, currency exchange, VAT Ids and recording payments.

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Written by Antonio Sierra
Updated over a week ago

Receive online payments from talent buyers and promoters.

Supported Payment Providers:

  • Visa, MasterCard, American Express, JCB, Discover and Diners Club (via Stripe)

  • Australian, Canadian and European Businesses can accept Visa, MasterCard and American Express

  • PayPal - All Major Credit Cards and E-Wallet

  • ACH Bank Transfers - United States Only (via Stripe)

  • iDeal, Klarna (previously Sofort), and Giropay - EU Only (via Stripe)

  • Alipay (via Stripe)

  • Apple Pay and Google Pay (via Stripe)

Receiving Payments Outside of Gigwell
We encourage you to track payments even when they're done outside of Gigwell so you can include them as part of your analytics. To record payment, open the invoice and click 'Record Payment'

How do you compare foreign exchange rates?
We now support multiple currencies. Be sure to set your preferred currency in your account settings. We currently support (USD, CAD, AUD, EUR, GBP, BRL). If you’re negotiating a deal that differs from your preferred currency, we automatically toggle our exchange rate calculator for you. Use the green bank icon to toggle your exchange rate calculator.

Can I set a preferred currency for my agency?
Yes. To configure a preferred currency for your agency visit your Agency Settings > Payments > Currencies.

Does Gigwell validate VAT Tax IDs?
We currently validate VAT (value added tax) IDs in real time against the EC (European commission) database. Gigwell validates the buyer’s VAT as well as the agency's VAT before any contracts are sent.
UPDATE: This feature is disabled at the moment. In the meantime, you can use this link to validate a VAT number 

I entered the customer’s VAT number, but it was not recognized.
Make sure you validate the customer’s international VAT number instead of their domestic, meaning no country prefix before the ID number. Some member states observe different syntax for their VAT IDs. Visit this page for more on VAT numbers and tax IDs.

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