Access your account settings, then click the agency name on the left menu.
The top 'Administration' part, is where you manage your agency settings. You can update your logo, change the agency name, set your default ticket collection schedule and create new company members.
Anyone you add to an 'Administration' can share access to Ticket Counts Pro by creating and managing "Teams."
Create a 'Team' and add members to it to give those members access to whichever shows you choose. For instance, if an artist has a team (Tour Manager, Manager, etc) that needs access to the counts, you must add them here.