Weâve added a new Manage Security tab in your account settings to give you more control over how you protect your Gigwell account. With this update, you can now choose between using a standard password or enabling Google Authentication (2FA) for stronger security.
⨠Whatâs New
A new "Manage Security" section in your account settings
The option to enable Google Authentication (2FA)
The ability to disable your standard password once 2FA is enabled
A clearer overview of your connected Google account
đ ď¸ How to Access Security Settings
Click on your name in the top-right corner of the platform and click Settings.
Click the Settings button on the left-side box where you access your user settings
Select Manage Security from the left-side menu.
From here, you can toggle on/off the following options:
Enable Password â Set or change your standard password.
Enable Google Authentication â Use your Google account for secure login.
â Recommended Setup for Stronger Security
We recommend disabling the password login option once Google Authentication is enabled. This ensures your account is protected by Googleâs secure 2FA process, minimizing the risk of unauthorized access.
To do this:
Enable Google Authentication and connect your Google account.
Confirm that your account shows as CONNECTED.
Toggle off the password option, then click Save.
đ Switching Back
If you ever need to revert to password login, simply return to the Manage Security tab, re-enable the password option, and set a new password.
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đ How to Manage Google 2FA in Your Agency Security Settings
Accessing Agency Security Settings
Click your name in the top-right corner of the dashboard.
Select Settings from the dropdown menu.
On the left-hand side, youâll see your personal user settings.
On the right-hand side, youâll see your agency settings.
Click the button on the top right of the agency settings box.
In the left-hand menu, select the new tab called Manage Security.
Manage Security Settings for Users
Within the Manage Security section, you can manage access and security for all agents and assistants in your agency:
Each user will have a verified icon showing whether they have:
A password set
Google Authentication enabled
Or both
Click the three-dot menu next to each user to:
Unlink their Google Authentication
Log them out from all sessions
Enforcing Google Authentication for All Users
At the top of the Manage Security section, you'll find two toggle options:
Require agents and assistants to use Google Authentication
This is an agency-wide setting that only agent owners can enable.
Once turned on, all users must use Google Auth to log inâpassword login will no longer be allowed.
Exceptions for Members
If someone (e.g. a traveling agent) hasn't set up Google Authentication yet, you can temporarily add them to this exceptions list.
Users in this list can still log in using their email and password.
Once theyâve enabled Google Authentication, you can remove them from the exceptions list.
Restrict Authentication to Agency Domain Only
You can further increase security by restricting Google Authentication to your agencyâs domain:
Use the Restrict Google Auth Domain option to enforce that users authenticate only with accounts tied to a specific domain.
This prevents users from logging in with personal Gmail or unauthorized domains.
Additional Info Per User
Under each user's name, youâll also be able to see:
Their last updated time
Whether they have an active session
Which email address theyâre using for authentication
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If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.