If the dashboard or the calendar sits there loading forever while other areas open normally, the problem is nearly always in your browser rather than in your account data. Here's how to confirm it and fix it.
Work out what's going on
Check which areas load and which don't. Open Contacts and Roster.
If those load fine and only the dashboard and calendar hang, your account data is fine — something in your browser is blocking part of the page from loading.
Open Gigwell in a different browser and try the same screen. If it works there, you've confirmed it's browser-side.
Fix it in your usual browser
Browser extensions are the usual cause — ad blockers, pop-up blockers, privacy extensions and antivirus browser plugins all block the kinds of requests the dashboard and calendar rely on.
Open your browser's extensions list.
Turn off ad blockers, pop-up blockers, privacy or script-blocking extensions, and any antivirus browser plugin.
Reload the dashboard.
Once it loads, turn extensions back on one at a time, reloading each time, until you find the one responsible.
In that extension's settings, add the Gigwell app domain to its allow list so you can keep the extension on everywhere else.
It's also worth clearing your browser cache and trying a private or incognito window, which starts with most extensions disabled and is a fast way to test.
If that doesn't work
If it still fails in a clean browser with no extensions installed, this one needs our team — start a chat from the messenger and we'll take a look. It helps if you can tell us:
Which browser and which version
Which areas load and which don't
Whether it also fails in a second browser and in a private window
Good to know
A corporate network or VPN can block the same requests an extension would. If you're on a managed work device, trying the same screen off the VPN is a useful test.
Keeping your browser up to date resolves a fair number of rendering problems on its own.
AdBlockers and Chrome Extensions
If your dashboard has the sales pipeline or other elements missing, it's likely due to AdBlockers enabled on your browser.
If you are using an AdBlocker (ie. Windscribe, AdBlock, etc.), whitelist Gigwell (https://book.gigwell.com) to make sure your dashboard fully renders.
Search for the Whitelist or Exception list in the add-on or extension settings, and exclude our domain:
If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.