What's a Deal Card?
A branded, nicely formatted email socializing the basic deal terms between the talent agent and the talent buyer. It's not quite as detailed as a contract, but it provides just the right amount of information to move forward with a deal.
How to send a Deal Card?
To send the Deal Card, first create a booking and add all the event terms and details. Then click "Create Deal Card. "
Click Create Deal Card and it will ask you to select the template you need. By default, it should appear "Deal Card," however, you can create multiple versions if needed. Then click "Create"
You will see a Deal Card draft that you can click and edit in case you need to make final edits. Changes to this draft will not affect your stored templates.
You'll have the option to send the Deal Card to the buyer, artist, or other. When you are satisfied with your Deal Card, click Send.
Choosing who receives the deal card
A deal card is the confirmation document summarising the deal, usually sent to the artist side. It goes to all roster members attached to that artist — there's no way to pick one of them and leave the others out.
How to send a deal card
Open the booking and go to the Buyer tab.
Click Send Deal Card. This does not send anything yet.
Click the preview (eye) icon and read through the card. This is your chance to check the terms, the dates and the wording before it leaves.
Send it when the content is right.
To reach an address that isn't on the roster
Use Send to Other and type the address. The card is delivered normally, but because that address isn't tied to a company record in your account, nothing about the recipient is mapped back — it won't create a contact and it won't attach to a company. That's deliberate, so use it for one-off recipients rather than as a way of adding someone permanently.
If someone should be receiving deal cards regularly, add them as a roster member for that artist instead. They'll then be included automatically on every card.
To see what a deal card said
Open the booking and go to the Buyer tab.
Click Show Gig History.
You'll see every deal card sent on this booking, each linking to the document itself — so you can open exactly what the recipient received rather than working from memory.
If the deal card doesn't arrive
If the card shows as sent but nobody received it, or it's stuck on Sending, that's a delivery question rather than a deal card question. Read the email delivery and notifications articles — they cover reading the send history, spotting a bounce and telling a genuine failure apart from a card that was delivered and missed.
Good to know
Sending a deal card again after the terms change is normal — there's no version conflict. Use Show Gig History to confirm which one is the latest.
If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.