Payment Settings let you choose which online payment methods to make available to your customers. If you accept payments outside of Gigwell, you can add specific instructions into each of the Payment Settings that are appropriate for specific invoices. Payment Settings also let you choose which Stripe or PayPal account to route the payments into.

Get started by verifying the Default payment settings are correct. New invoices will use the Default payment settings unless you select a different setting while creating the invoices.
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To create a new setting, go to the Payment Settings tab. Here, you can either select Add Payment Settings to create a new, empty payment settings entry, or you can open an existing entry and select Copy.

If you don't want to connect Stripe or PayPal for a specific setting, select 'Don't link' for each of the providers.

After activating some of the extended payment methods available in your country on Stripe.com, you can enable the payment method in the list on the left. Gigwell will only allow you to enable the methods that are supported in the countries of the selected Stripe and PayPal accounts.

For an extended payment method to work correctly, you must enable it on your Stripe Dashboard.

Drag the payment methods up and down to change the order presented to your buyer on the payment portal.

For example, if you prefer to accept Bank Transfers and PayPal, but not Credit Cards your settings would look like this.

Learn more about your Preferred Payment Methods.

After you create and connect multiple bank and/or PayPal accounts, you can create settings based on the options available to that account.

After creating a new Payment Settings entry, choose the Stripe and/or PayPal account to route payments into on the right.

You can create settings per artist and add manual instructions or have them create a Stripe and/or PayPal account so you can connect it to Gigwell. To connect an artist Stripe or PayPal account, please contact us at support@gigwell.com

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Receive online payments from talent buyers and promoters.
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​Supported Payment Providers:

Receiving Payments Outside of Gigwell
​We encourage you to track payments even when they're done outside of Gigwell so you can include them as part of your analytics. To record payment, open the invoice and click 'Record Payment'

CURRENCY & TAX IDs
​How do you compare foreign exchange rates?
We now support multiple currencies. Be sure to set your preferred currency in your account settings. We currently support (USD, CAD, AUD, EUR, GBP, BRL). If you're negotiating a deal that differs from your preferred currency, we automatically toggle our exchange rate calculator for you. Use the green bank icon to toggle your exchange rate calculator.

Can I set a preferred currency for my agency?
Yes. To configure a preferred currency for your agency visit your Agency Settings > Payments > Currencies.

​Does Gigwell validate VAT Tax IDs?
We currently validate VAT (value added tax) IDs in real time against the EC (European commission) database. Gigwell validates the buyer's VAT as well as the agency's VAT before any contracts are sent.
​UPDATE: This feature is disabled at the moment. In the meantime, you can use this link to validate a VAT number http://ec.europa.eu/taxation_customs/vies/

I entered the customer's VAT number, but it was not recognized.
Make sure you validate the customer's international VAT number instead of their domestic, meaning no country prefix before the ID number. Some member states observe different syntax for their VAT IDs. Visit this page for more on VAT numbers and tax IDs.

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To connect multiple bank accounts, go to your Stripe Dashboard, click New Account on the left menu.

When creating a new account, we recommend using a unique name you can recognize, based on the account location or currency you'll be adding (i.e. Germany Account, GBP Account, USD Account, EUR Account, etc)

Once the account is created, click Payouts > Settings. Add your bank account information by clicking "Add bank account" on the top right and input your bank details.

Stripe currently supports popular payment methods around the world. Stripe will continue to evaluate locally relevant payment methods and support those that meaningfully increase conversion rates for its users over time.

Depending on where your business is based, your Stripe account may support additional payment methods. Gigwell currently supports Stripe Credit Cards, ACH Debit (US only), Apple Pay, Google Pay, Alipay, iDeal, and Klarna (previously Sofort).

Please reach out to support@gigwell.com if you have been accepted for the next steps.

You can also connect multiple PayPal accounts.

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If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.