If you see "You cannot send documents to the buyer and the artist at the same time", the artist is usually set up so the same person sits on both sides of the booking.
How sending works in Talent Buyer
Talent Buyer has separate Send to Artist and Send to Buyer buttons, so documents go to each side separately.
Fix it for a self-managed artist
When an artist is their own agent, do one of the following:
Option 1: Don't add an email to the artist's contact card. Put their email only in the Buyer field.
Option 2: In the Roster, create the artist with no members (don't add a member contact for them).
If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.