You can add or remove the same agent or assistant on several artists at once from Manage Roster.
Assign agents and assistants to several artists
Click Roster in the top navigation.
Click the ⋮ at the top right of the roster, then Manage Roster.
Tick the artists you want to change, or tick Select all. The panel on the right shows how many artists are selected.
Under Manage assignments for selected artists:
Click ASSIGN AGENT or ASSIGN ASSISTANT to add the same person to every selected artist.
Click REMOVE MEMBER to take a person off every selected artist.
The same panel also lets you MANAGE TAGS, switch ACTIVE, CAN BE BOOKED, VISIBLE ON ROSTER or ENABLE BOOK NOW for all selected artists, or REMOVE them from the roster.
The old Roster (old) admin page has been removed. Old links and bookmarks now open Manage Roster.
To change one artist only, open the artist from the roster and click Assignments in the sidebar, or use Assignments on the artist card's ⋮ menu.
Restrict who can see an artist's bookings
You can make an artist's bookings visible only to the agents and assistants assigned to them.
For one artist: open the artist, click Roster Settings, turn on Only assigned members can view bookings, then click SAVE.
For the whole roster:
Click the roster ⋮, then Roster Settings.
Turn on Only assigned members can view bookings.
Choose whether other agents can still reach restricted bookings:
Agents and Assistants can view restricted bookings through 'Show Booking' in Calendar Stream/View
Agents and Assistants can edit restricted bookings
Click SAVE.
The same page also has the Agents can manage assignments switch. On Talent Buyer accounts, this switch reads Buyers can manage assignments.
Give someone access to more artists or a second organization
A new user in your organization: an Owner adds agency users under Settings → Manage Subscription → Agents, then chooses their role: Agent Owner, Agent or Assistant. Adding a user beyond your plan's seats adds a prorated charge, so check your seat count first.
Access to a second organization: you can't switch this on yourself. Message us from the chat bubble with the user's email, the organization they need, and their role. Changing an existing user's role or seat also goes through our team.
A new user can't log in: they run password recovery from the login screen, then link their account under Manage Security. If it still fails, message us from the chat bubble.
Good to know
Agency users and artist team members are different. If someone only needs to see one artist's dates, add them as a member on that artist instead of giving them an agency seat: open the artist from the roster, then click Artist Members. See Artist Profile Settings and Customization.
If something doesn't look right, message us from the chat bubble or email support@gigwell.com.