Requirements
A Google account must be linked to Gigwell before contacts will sync. See How to Link Contacts for setup instructions.
Your CSV file must follow Google's CSV format.
Preparing Your CSV File
You can create a CSV file from scratch or export one from another email provider:
Create a custom CSV file — format your contact data to meet Google's requirements.
Export your address book — export contacts from Outlook, Yahoo Mail, or another provider as a CSV.
Importing Your CSV File
Log in to the Google account connected to Gigwell.
Go to Google Contacts.
In the left menu, click Import.
Click Select File and choose your CSV file.
Click Import.
Troubleshooting Import Errors
Fixing CSV Format Errors
If Google displays an error during import, the CSV file likely has formatting issues. Common causes include:
Missing column headers or incorrect header names
Special characters that aren't properly escaped
Inconsistent row lengths (extra commas or missing fields)
To fix these, edit your CSV file and re-import. Google will confirm the number of contacts successfully imported when the file is accepted.
Importing Contacts
To sync your contacts into Gigwell you must import a CSV file to the email account connected to Gigwell.
Log in to the Google account connected to Gigwell
Go to Google Contacts
On the left menu, click Import
Click Select File
Use your CSV file
Click Import
Contact Importer Wizard
Gigwell contacts will naturally organize people into organizations and groups for you as you use them. We have created a quick wizard to help you get settled into Gigwell contacts.
The Contacts Importer will display a list of contacts that need to be matched with either an artist or agent. Most of the work has already been done, we just need you to double check we got it right. If there was no match available you must create a new contact.
If you can't see your roster in the drop down, please follow the next steps.
Go to Contacts tab
Click Manage Settings
Clear Cache (let contacts load)
Import Artists and Agents
Sync your Mac Address Book with Gmail Contacts
This tutorial is only for Mac users.
To sync your Mac Mail address book with your Gmail contacts begin by opening your Address Book.
1. Open Contacts (Applications > Contacts).
2. Once the application is open, select Preferences in the top menu bar under Contacts
3. Click the Accounts tab and then click on the (+) at the bottom of the account list.
4. On the account types screen select Other contacts account… and click Continue.
NOTE: If you select Google from this list, it will automatically attempt to set up email and other items. If you're only trying to sync Google contacts, click Other contacts account... and follow the steps below.
5. Enter the following into the account information window that appears:
Account type: CardDAV
User Name: Your full Google email address
Password: Your Google Password (Note: If you have 2-step verification set for your account, you will generate and enter that password here.)
Server address: google.com
Click Create when you're done.
Now your Google contacts will start to sync to your Mac.
If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.