Once an artist has bookings in Gigwell, their name can't be edited from your side. Renaming touches every record the artist appears on, so it's a change our team makes for you.
How to request it
This one needs our team — start a chat from the messenger and we'll sort it out. To get it done in one pass, have this ready:
The artist's current name, exactly as it appears in Gigwell today.
The new name, spelled exactly as you want it — including capitalisation and any country or region suffix.
Whether the artist's events feed a third-party listing or ticketing service.
Before you request it
A rename propagates everywhere. It updates booking search and every existing event, including past ones — it can't be limited to future bookings only. If you need old events to keep the previous name, a rename isn't the right tool, so mention that when you get in touch and we'll talk through the options.
If the artist's events publish to a third-party listing service, the name in Gigwell has to match the name on that service exactly, suffix included. A mismatch is the usual reason events stop appearing on a listing page after a rebrand, so update both sides.
Good to know
After a rename, allow about 24 hours for third-party listings to pick up the change, and make sure the relevant events are both Confirmed and Announced — events that aren't won't publish regardless of the name.
Merging or removing duplicate artist records is handled the same way. If a rebrand left you with two entries for the same act, don't try to clean it up by deleting one — start a chat and we'll merge them properly.
If you're changing a contact's name rather than an artist's, that's a different procedure you can do yourself — see the article on changing a contact's name or email.