Skip to main content

Logistician role

What the Logistician role can and can't see in an agency account.

Written by Antonio Sierra

Logistician is a role on talent-buyer accounts. It's for team members focused on logistics, scheduling and the execution of confirmed events, with financial and contractual data deliberately kept out of their view. If somebody needs to run event logistics without seeing deal terms, this is the role — not a cut-down Agent seat.

It exists on talent-buyer accounts only. On an agency account, the equivalent is a scoped agency seat or an artist role instead.


​

Assign the role

  1. Go to Manage Members.

  2. Select the member.

  3. Open Roles.

  4. Choose Logistician.

  5. Save.

If the member doesn't exist yet, add them first — this uses a paid seat and a pro-rated charge applies.


​

What a Logistician can see

  • All confirmed booking details, and bookings they're assigned to.

  • The Summary, Basic, Schedule and Tickets & Merch sections of the Events tab.

  • Complete event itineraries.

  • Tasks they created or were assigned.

  • Event production details within the tabs they can reach.


​

What a Logistician can edit

  • Event schedule.

  • Tickets and merchandise.

  • Itineraries and day sheets.

  • They can create and send itineraries, itinerary requests and day sheets.


​

What a Logistician cannot access

  • Financial or contractual data.

  • Agent or buyer conversations.

  • Tasks created by others, unless those tasks are assigned to them.

  • Any Events tab beyond Summary, Basic, Schedule and Tickets & Merch.


​

Good to know

  • Because financial data is withheld by role, you don't need to configure anything extra to hide deal terms from a Logistician.

  • If the person also needs to see or enter deal terms, Logistician is the wrong role — they need a role with financial access, which means a different paid seat.

  • If Logistician isn't in the role list at all, you're probably on an agency account rather than a talent-buyer one. Message us from the messenger if you're not sure which you have.


​

If you have any questions or need additional help, please reach out to support@gigwell.com or use the chat widget on your screen.

Did this answer your question?